Grievance Redressal/ Escalation Matrix

SEBI Registration Details:

• Registered Name: “FIROZ QURAISHI”

• Trade Name or Website: https://firozquraishi.com

• Type of Registration: Research Analyst

• SEBI RA Registration Number: INH000018841

• SEBI RA List Check: https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14

BSE RA Enlistment Number:

BSE RA List Check: https://www.bseindia.com/IARA/RegisteredRA.aspx

Validity: Nov 11, 2024 - Perpetual

Registered Office Address:

H No 76, Ali Prem Garden, Qasmi Masjid, Pasonda, Sahibabad, GHAZIABAD, UTTAR PRADESH, 201005

Correspondence Office Address:

H No 76, Ali Prem Garden, Qasmi Masjid, Pasonda, Sahibabad, GHAZIABAD, UTTAR PRADESH, 201005

Details of CEO:

• Name: FIROZ QURAISHI

• Phone: +91 96507 67772

• Email: firoz26game@gmail.com

Details of Principal Officer:

• Name: FIROZ QURAISHI

• Phone: +91 96507 67772

• Email: firoz26game@gmail.com

Details of Compliance Officer:

• Name: FIROZ QURAISHI

• Phone: +91 96507 67772

• Email: firoz26game@gmail.com

Details of Customer/Head Customer Support:

• Name: FIROZ QURAISHI

• Phone: +91 96507 67772

• Email: firoz26game@gmail.com

Complaints can be addressed during the following working hours:

• Days: Monday to Friday

• Time: 11:00 AM to 5:00 PM

Please note that our support team is unavailable on Saturdays, Sundays, and public holidays. However, if you wish to reach out to us, you can contact our customer support at firoz26game@gmail.com

Important Notice:

• If you are dissatisfied with our services, kindly raise your initial complaint to firoz26game@gmail.comor contact +91 96507 67772

• If the issue remains unresolved after 7 days or if you are still not satisfied with our response, you have the option to escalate your concern to SEBI through the following channels:

• SEBI SCORES Link: https://scores.sebi.gov.in/

• SEBI ODR Link: https://smartodr.in/

• SEBI Toll-Free Number: 1800 22 7575 or 1800 266 7575

• Also write to any of the SEBI Office – Addresses Link: https://www.sebi.gov.in/contact-us.html

• SCORES iOS App: https://apps.apple.com/us/app/sebiscores/id6478849917

• SCORES Google Play Store App: https://play.google.com/store/apps/details?id=com.sebi

• SEBI Investor website and Saarthi App offer free tools and resources for Investor Awareness and Education:

• Visit the SEBI investor website at: https://investor.sebi.gov.in/

• Download SEBI SaarThi App in Android: https://play.google.com/store/apps/details?id=com.sebi.invapp

• Download SEBI SaarThi App in iOS: https://apps.apple.com/in/app/saa%E2%82%B9thi/id1589426387

To protect the investors from unauthorized schemes/frauds due to impersonation:

• Ensure that the RA service fees are paid exclusively to the bank account registered under the name of the Research Analyst (RA) and only through the verified RA website. For instance, if I am registered with SEBI as Research Analyst "FIROZ QURAISHI," make certain that your payments for Research Services are directed solely to the bank account of "FIROZ QURAISHI," or processed through the Payment Gateway or the Centralized Fee Collection Mechanism (CeFCoM) established by SEBI and BSE for RA Service Payments. Any payments made outside of these channels will be considered as payments for unregistered advisory services, and the RA will not entertain any obligations or complaints in such cases.

• Always request email communications related to payment Invoices and from the RA`s registered email ID listed on the SEBI website under Research Analysts.

• Be sure to inform Research Analysts about any suspicious accounts.

• You can find the list of Research Analysts in India registered with SEBI and BSE here: https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14.https://www.bseindia.com/IARA/RegisteredRA.aspx

• Further, as a part of investor awareness and cautioning the public at large, the Exchange is publishing and updating all issued press releases on its website under the ‘Media coverage and Press releases issued to caution investors’ heading.

• The link to view/refer to issued press releases on the Exchange website is given below.

The Exchange website Link :-

• https://www.bseindia.com/markets/MarketInfo/MediaRelease.aspx 

•  https://www.bseindia.com/attention_investors.aspx